Terms of Service

Effective Date: October 6, 2026

 

Last Updated: October 6, 2026

 

Welcome to WeCare Pharmacy (“we,” “us,” or “our”), accessible at wecarepharm.com. By accessing or using our website, mobile services, or SMS messaging programs, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, you may not access or use our services.

 

1. General Website Use

  • Services: WeCare Pharmacy provides online prescription services, health information, and pharmacy-related communications.
  • Eligibility: You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use our services or opt into our SMS messaging programs.
  • Medical Disclaimer: The content on our website is for informational purposes only and does not constitute medical advice. Always seek the advice of your physician or qualified health provider regarding any medical condition or treatment.

2. SMS / Mobile Messaging Program Terms

WeCare Pharmacy offers a mobile messaging program (the “SMS Service”) powered by third-party platforms (including ActiveCampaign). By opting in to or using our SMS Service, you agree to the following terms:

 

A. Program Description & Purpose

When you provide your phone number and opt-in, you may receive text messages regarding:

 

  • Prescription refill reminders, status updates, and pickup notifications.
  • Account alerts, security updates, and pharmacy announcements.
  • Educational health updates, promotional offers, and special marketing announcements (where explicitly consented to).

B. Opt-In & Consent

By providing your phone number and submitting an opt-in form, you represent that you are the account holder or authorized user of the mobile device provided. Opting in is voluntary and is not a condition of purchasing any goods or pharmacy services from us.

 

C. Message Frequency

Message frequency varies depending on your interaction with our pharmacy, prescription schedule, and communication preferences. For general notifications and updates, you may receive up to 4 messages per month.

 

D. Cost & Carrier Disclosures

  • Message and data rates may apply for any text messages sent to or received from us. Check your mobile plan details with your carrier for applicable rates.
  • Wireless carriers are not liable for delayed or undelivered messages.

E. How to Opt-Out (STOP Instructions)

You can cancel or opt out of the SMS Service at any time.

 

  • To stop receiving SMS messages, reply STOP to any message you receive from us.
  • You will receive a single confirmation message verifying your opt-out. No further messages will be sent unless you opt back in.

F. How to Get Help (HELP Instructions)

If you are experiencing issues or need assistance with our SMS Service:

 

  • Reply HELP to any text message you receive from us.
  • Email customer support at support@wecarepharm.com.
  • Call us directly at (800) 555-0199 (replace with your actual phone number).

3. User Responsibilities & Conduct

You agree not to:

 

  • Provide false or misleading phone numbers, contact details, or personal information.
  • Use our website or SMS Service for any illegal, unauthorized, or fraudulent purpose.
  • Interference with or disrupt the security or functionality of our website or messaging systems.

4. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information and mobile phone data.

 

Note: Mobile information and SMS opt-in consent data will never be shared, sold, or rented to third parties or affiliates for marketing purposes.

5. Limitation of Liability

To the fullest extent permitted by law, WeCare Pharmacy, its owners, employees, and service providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or inability to use our website or SMS Service, including delayed, missing, or misdirected text messages.

 

6. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or SMS Service after modifications constitutes acceptance of the revised terms.

 

7. Contact Information

If you have any questions, comments, or concerns regarding these Terms of Service or our messaging practices, please contact us at:

 

  • Company: WeCare Pharmacy
  • Email: support@wecarepharm.com
  • Phone: (800) 555-0199